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Product updates

What’s new in Local Delivery Premium.

See what we've shipped lately. We roll out improvements every month. Here's the latest.

2026

NewChange a delivery from the Shopify order page. Open any order, choose More actions → Local Delivery, and set its date, time window, delivery area and method right there. Because you pick the area and method yourself, it works on orders the widget never touched: anything placed before you installed the app, and every order in a shop whose widget was never wired into the theme. The change is written to the Shopify order and to the Locate2u stop together, and it goes through the same checks as the Merchant API. A past date or a blackout day is refused, a full slot stays full, and switching between delivery and pickup clears the other method’s dates instead of leaving the order showing two.
NewSet your own order cutoff. An Order cutoff field, a value and a unit, now sits in Booking & Limits on every location. Until now every location quietly enforced a 2-hour lead time that nobody chose and no screen showed, including yours. The field is visible on every plan so you can see what your shop is actually enforcing, and editable on Growth. Nothing changes until you move it.
ImprovedThe calendar loads the month you’re looking at. It used to render whichever orders the most recent sync happened to return, so a delivery booked a few weeks out could quietly drop off as newer orders arrived, and there was no way to tell “no deliveries this month” from “we didn’t fetch them”. Each month now loads its own deliveries, however far ahead they sit.
ImprovedA stop reference links whichever way round it’s written. “#16417 / LL-12763” matched nothing while “LL-12763 / #16417” matched fine, so the only format we could safely recommend was the less obvious one. Both resolve now.
ImprovedAn imported order keeps the date it was actually placed. Orders brought in from your Shopify history were stored as though they had been placed on the day they were imported, which also hid them from the import meant to find them.
ImprovedOpening an old order can’t put it on a driver’s run. Following the link to an order whose delivery day has already passed no longer risks a fresh Locate2u stop being created for it.

NewRead-only API keys, and a delivery schedule you can poll. Mint a Merchant API key as Full access or Read-only, so the key you hand an analytics tool to look at your delivery dates can no longer move them. Read-only keys can read the new delivery feed: the date, time window, method, location and delivery state this app manages, oldest change first and cursor-paged, so a system can keep itself up to date. The feed carries no customer name, email, phone or address. A credential for it can never be used to export a customer list. Every key you already hold keeps working exactly as before. Available on the Growth plan.
NewOne control for when an order is fulfilled. Never, When the driver sets off, or Only once delivered. Two separate toggles used to express this, and they could be set to a combination that meant nothing while telling you contradictory things on screen. Your current setting is carried over unchanged.
NewWord the delivery note box yourself. Both the heading above it and the greyed-out example inside it. It was fixed at “Delivery note (optional)” with “e.g. ring twice, leave at door” inside, which asks for driver instructions; shops use that box for a gift message, an engraving or a buzzer code, and got back the wrong thing or nothing at all. Applies to the Dropdowns and Stepped layouts, the two with a note box. Leave either blank to keep the built-in wording.
NewOlder orders can be brought in by date range. Order history could only be walked backwards from your newest order, which on a busy shop reached about eleven days back. We can now import a chosen window instead, roughly sixty days of history. If you have a backlog that never made it into the app (common on pre-sale shops, where an order is placed months before it ships), ask support to pull it in.
ImprovedA failed delivery no longer strands the order. Three things used to go wrong together. A stop that failed, was cancelled or went back to Pending left the order marked as out for delivery, which then blocked the next attempt; the Shopify order sat fulfilled until someone cancelled that by hand; and because Locate2u issues a new stop for a retry rather than reusing the old one, the retry’s updates arrived under an id no order knew about. Now the failure ends the attempt, your Shopify order returns to Unfulfilled on its own, the order follows Locate2u’s replacement stop, and the next time a driver sets off it fulfils again. We only ever cancel our own dispatch fulfilment, by id, so one made by you, a 3PL or another app is never touched, and a completed delivery is never reopened. One thing to know: the replacement stop arrives unassigned, so a dispatcher still needs to assign it before a driver can work it.
ImprovedDeleting a stop in Locate2u no longer strands the order. Locate2u tells us nothing when a stop is deleted, so the dead id sat on the order forever: the manual sync refused with “Order already synced”, the repair pass read the missing stop as a temporary fault and rescanned the same order every six hours, and the Trip Dashboard showed a confident green “Linked” against a stop that had not existed for days. A deleted stop is now spotted when the board is read, the link is dropped, and the order can be dispatched again. It also no longer reappears lower down the board offering to re-link to a stop that is gone.
ImprovedEditing an order in Shopify reaches the driver’s manifest. Adding a product, removing one or changing a quantity now updates the stop’s items. Removals included: Shopify leaves a removed line in the order and marks it zero rather than dropping it, so removed items were still being sent out to be carried. Your SKU is also sent to Locate2u as its own field now, beside the barcode rather than buried inside it, so a SKU corrected in Shopify shows up on the stop.
ImprovedAn order fulfilled by something else stays recoverable. If your own ERP or another app fulfilled a Shopify order before or after our stop landed, the order dropped out of every repair pass permanently: no tracking link, no fulfilment, and nothing that could ever heal it. Both orderings are now handled, so one missed update no longer costs you the order.
ImprovedA stop created in Locate2u fills your calendar. If your deliveries are scheduled in Locate2u rather than through the cart widget, the stop’s date now flows back onto the Shopify order, so the Local Delivery calendar shows them instead of sitting empty. A date set in Shopify always wins and is never overwritten.
ImprovedThe cart stops announcing “Free delivery” for a location this app doesn’t price. A location with nothing switched on in the Pricing tab is a delivery priced somewhere else, by your own Shopify rates or another system, not a free one. No fee line is shown for it now. A flat fee you set to 0 still reads Free, because that is you saying so. A previewed fee also respects your minimum and maximum fee limits, so the cart stops showing a number checkout would not charge.
ImprovedA Free shop can create locations again. A plan check was refusing the very first save any Free shop made, with an upgrade notice about cutoff settings nobody had touched, which made the app impossible to set up on a new install.
ImprovedA blank conditional rate no longer ships free. A conditional rate left without a price replaced the location’s real fee with zero on every cart it matched. It is now skipped, the way a blank price band already was, and the editor warns you about it. An explicit 0 still means free.
ImprovedA stop that fails says what to fix. The admin used to print Locate2u’s raw error. It now reads as the reason and what to change, such as the address not being placeable on the map.
ImprovedOrders reach Shopify’s acknowledgement faster. A new order used to wait for its Locate2u stop before we answered Shopify, up to about twelve seconds when an address would not geocode, against a five-second limit. Enough slow answers and Shopify switches the connection off altogether, which is a silent outage for the whole shop and hits hardest the shops already having address trouble. Dispatch now happens just after the acknowledgement rather than before it.
ImprovedThe last few dropdowns follow your theme. The add-on service book-ahead unit and the conditional-rate field and operator pickers used the operating system’s own menu, so a dark admin opened a light grey one.
NewUse your product barcodes on the delivery label. Item barcodes can read LD-1072-042100005264-1, taken from the barcode field on your Shopify variant. For shops that work from a manufacturer’s code rather than an internal SKU (an ISBN, a UPC, a GTIN, whatever your catalogue keeps there), that is the code your team already recognises. Choose it under Item settings in Last Mile Integration, beside Variant ID and SKU. It is for reading a code you know, not for scanning. The item barcode still carries the order number and unit around it. A variant with an empty barcode field keeps using the Shopify variant ID, so two of them can never end up sharing a barcode, and orders already sent to Locate2u keep the barcodes they were created with.
NewPut your own SKU on the delivery label. Item barcodes can read LD-1072-SNWBD-Liquid-1 instead of LD-1072-52032003703060-1, so the code on a Locate2u label is the one your team already picks by. Choose it under Item settings in Last Mile Integration. A line with no SKU keeps using the Shopify variant ID, so two of them can never end up sharing a barcode, and orders already sent to Locate2u keep the barcodes they were created with.
NewPrice bands. Charge freight that steps down as the cart grows: $51 under $150, $42 up to $250, $36 above it. Set as many steps as you need on a location, instead of being held to one paid price and one free-delivery threshold. Your existing pricing is left exactly as it is until you switch a location over. Available on the Growth plan.
NewConditional rates. Re-price a delivery area when the cart matches conditions you set, like “when the cart contains Cold Courier stock, charge freight”. Match on vendor, SKU, item count, total weight or cart subtotal. A matching rate replaces the area’s usual price rather than appearing next to it, so a shopper is still offered exactly one delivery option and your Shopify shipping profile is untouched. Available on the Growth plan.
NewMatch delivery areas by the start of a postcode. Add “starts with” codes alongside your exact ones, so 902 covers everything beneath it and a shopper typing a full ZIP+4 like 60614-1234 is still served instead of being turned away. Both the include and the exclude list take them, and the CSV import carries them in their own columns.
NewWord the postcode field yourself. Replace “Enter your postcode” with your own wording, so a US shop can ask for a 5-digit ZIP. The example shown inside the field is now drawn from a code you actually serve, rather than a fixed Australian one.
NewA booking limit on each time slot. Say how many orders a single window can take and the cart closes it once it’s full. Blank means unlimited, and every slot starts blank. Available on the Growth plan.
NewQuick View gains Upcoming and All. Look ahead from tomorrow with no end date, or see every order for the method at once, alongside Today, This Week and Unscheduled.
ImprovedAn address Locate2u cannot map no longer loses the order. We now send the map pin Shopify has already worked out, so the stop is created at the right spot instead of the delivery being rejected and never reaching a driver.
ImprovedShopify address edits reach the driver. Correcting a shipping address in your Shopify admin now updates the Locate2u stop. The stop used to keep the old address until some unrelated tag or note happened to change.
ImprovedPickup locations carry a map pin. Correcting your store’s street address now moves the stop itself, so the driver’s navigation and ETA follow the correction instead of pointing at the old address.
ImprovedA catalogue-wide apply saves itself, and Refresh asks first. Applying a change across every product used to sit unsaved, and pressing Refresh beside it discarded the whole edit, then reported “Products saved successfully” over a catalogue that never changed.
ImprovedThe min and max cart price fields say what they measure. They decide whether delivery is offered at all and never change the price, and they read the cart total the shopper sees after any discount, which is not the total the price rules below them use.
ChangedThe add-on “Count toward delivery fee thresholds” switch is gone. No pricing code ever read it, so both positions behaved identically. Add-on charges are always left out of delivery-fee thresholds, which is what the off position already promised.
ImprovedQuick View and per-location limits count every order. Both used to stop counting at 1,000 without saying so, which made a busy shop look quieter than it was and let a location limit oversell. Counting now happens in the database, and the drill-down tells you the full total, not just the rows on screen.
ImprovedTime slots are capped only by a limit you set. A leftover default had been quietly capping slots in every shop. Slots are now unlimited until you say otherwise, and if the cart can’t reach us to check a slot it stays open rather than reading as fully booked.
ImprovedShoppers see their installation date and time. An add-on service booking now shows its date and window on the cart line, in the order confirmation email and on the order status page, not only in your Shopify admin.
ImprovedAdd-on service products stay out of your storefront. The product created behind an add-on no longer appears in collection grids or search.
ImprovedProducts added after you installed the app are covered properly. A new product now gets its settings row the moment you create it in Shopify, instead of the app’s product list staying frozen at whatever existed on install. A cart holding only newer products no longer skips the date picker either, and your configured rules are unchanged.
ImprovedLarge catalogues stay intact. Product settings past the first 1,000 products were dropped from the Products tab, and saving could write defaults over them. The list now loads in full, and a failed load shows an error instead of an empty catalogue.
ImprovedThe Locate2u integration toggle really stops sync. Switching it off now stops orders becoming stops everywhere, not just in the admin panel. Work already in flight, like cancellations and delivered stops, still completes.
ImprovedEditing an order’s delivery date in Shopify creates a missing Locate2u stop. Previously only a tag or payment change would.
ImprovedOrders scheduled outside the widget reach Locate2u with their date. If a POS or third-party scheduling app writes the delivery date onto the order, we read it, so those stops no longer arrive unscheduled.
ImprovedPayment filters cover every Shopify payment status. Refunded, partially refunded and voided orders are now decided by your settings instead of slipping through, so voiding an unpaid order no longer creates a live dispatch stop.
ImprovedStops link even when the order number is buried in a longer reference. An imported reference like “A02728652 / SH01782898 / #1108” now finds its Shopify order. Sync all and the automatic linker reach every stop on the board, and matching looks across all your orders rather than the most recent 1,000.
ImprovedStuck orders are repaired first. Reconciliation now targets the orders it can prove are stuck, instead of spending its run on healthy future bookings.
ImprovedDispatch says when it fulfilled nothing. If another app is holding an order, that’s named as the reason rather than the dispatch quietly doing nothing.
ImprovedRegenerating a day’s time slots keeps your cutoffs. Adjusting the generator no longer resets the cutoff settings on windows that still line up.
ImprovedEach order is stored against its own store. Two shops using the same order number now keep their own records, dispatch and tracking, with no chance of one overwriting the other.

NewPaid add-on services. Sell installation, assembly, or setup as a service customers schedule. Give it its own price and its own working hours, attach it to the products that need it, and shoppers pick a time for it in the cart alongside their delivery. The service charge is left out of percentage-of-cart delivery pricing, so a fitting fee never inflates the delivery fee. Available on the Growth plan.
NewAttach an add-on service to a whole catalogue at once. Add-on services have their own tab in Products, with apply-to-all and search-and-select, so a shop with hundreds of products needing installation doesn't attach them one at a time.
NewCap installs per day. Say how many of an add-on service your crew can complete in one day at each location, and the cart stops offering it once a day is full. Seats are reserved as shoppers check out, so two people can't take the last one at the same time. Leave it blank for no limit.
NewMerchant API. Reschedule an order's delivery or pickup date and time, and set which products are available for delivery or pickup, straight from your own systems. Comes with interactive, self-service documentation. Available on the Growth plan.
NewRename the date and pickup headings shown in the cart date picker to match your store's voice.
NewFlat delivery price by cart value. Set one delivery price below a spend threshold and another (or free) above it.
NewAutomatic over-booking protection. When a delivery or pickup slot reaches its capacity it closes itself in the cart, across every picker layout, so a single run never takes more orders than it can handle.
NewBulk-edit the Use app, Delivery, and Pickup columns straight from the Products list. Set only the ones you mean to change, and the rest are left exactly as they were.
NewA What's new tab in the admin. This changelog now sits inside the app, so you can see what shipped without leaving Shopify.
ImprovedQuick View drill-down. Click any day, week, or location count to open the exact orders behind it.
ImprovedTrip Dashboard links more Locate2u stops automatically, matching both assigned and unassigned stops to their Shopify orders.
ImprovedAdd-on services carry their own artwork. An installation line no longer shows Shopify's grey placeholder square in the cart, at checkout, in the confirmation email, or on the order in your Shopify admin. Services you set up earlier pick theirs up the next time you save them.
ImprovedThe Add-on services panel now tells you when a finished service still isn't reaching shoppers, and names what's missing. A location set to offer add-on services, or a product to attach it to.
ImprovedMerchant API reschedules are more dependable. Moving an order updates its delivery date everywhere the order records it, two reschedules in quick succession no longer clobber each other, and you can move an order to a new date without naming a time slot.
ImprovedA more polished admin. Modern loading animations and themed save confirmations throughout.

That’s the story so far. We ship improvements every month.

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